My Background

My background in writing has been a balance of keeping things creative in a technical world.

I went to Virginia Tech from 2002 to 2006 where I studied English and made friends with a variety of engineers. I took a mix of literary analysis, creative writing, professional writing, and technical writing courses.

During my junior and senior years, I interned at the writing center on campus where students of every major came in with papers for review. The goal wasn’t to edit their paper and send them on their way, but discuss the paper with the student and teach them why the changes were important and show how the changes better conveyed the message they were actually trying to convey.

After I graduated, I continued writing creatively while starting a job as the sole Technical Writer for the Army JAG Corps’ IT Division. Within a year, I had my first creative non-fiction piece published in a women’s anthology, Journeys of Love – Voices of the Heart, and created nine user manuals with a new style guide for the JAG Corps’ case management software applications.

I then moved on to TMA Resources (now known as Personify) and eventually Appian where I used my creative writing background with a no-fear attitude towards technology to explain how to use, configure, and develop more intricate and technical software.

As the software increased in complexity, my writing got more creative. I came up with workflow images, tutorials, and landing pages to keep the readers from feeling overwhelmed by the vast amount of options offered by the software. I wrote in clear and concise words instead of long-winded, jargon-filled fluff to keep the readers focused.

I wrote for the everyday end user, the UX-minded designer, and the security-focused administrator while keeping a common voice throughout.

In my free-time, I live a life focused on nutrition, fitness, and respect for the environment.

For more specifics on my previous jobs, please visit my LinkedIn account.

If you’re interested in working with me, feel free to contact me through the form below.


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